What should I do if the battery doesn’t charge?

If the battery doesn’t charge anymore, please check and make sure the charging port is clean.

The charging problem can also be caused by the charger itself.

Plug the charger in but keep it disconnected from the kick scooter. Check if the charger indicator is green. If it is red or not lit at all, the charger may be damaged.

In this situation, contact after-sales service for repair.