My vehicle is showing offline in the APP.

You have successfully connected your scooter to your account in the APP but you can’t get any data from the scooter.

When the APP says the scooter is offline, you can disconnect the battery and connect it again after a little while.

If this doesn’t help, you can send us an email to international@niuebike.com.

Thank you for including your scooter details (SN and frame number).