My kick scooter doesn’t ride after pressing the thumb throttle down. What should I do?

ClassificationKQi Troubleshooting 125 0

If you are using the kick scooter for the first time, please make sure you followed the steps as explained here How do I activate the NIU kick scooter? 

If you have completed the activation process and you’re still not able to ride the scooter, please contact after-sales service for repair

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